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New 451 Research Survey Finds OT and IT Stakeholders are at Odds

By Ken Briodagh May 03, 2018

In a recent release, 451 Research announced a new Voice of the Enterprise (VotE) survey, analyzing the operational technology (OT) stakeholder perspective within the Internet of Things (IoT) industry. The company said the survey shows that there is a clear disconnect between IT and OT on IoT projects.

“Our new OT survey identifies IoT as a fundamental departure from the traditional IT sale for vendors,” said Rich Karpinski, Research Director for Voice of the Enterprise: IoT. “With complementary data and insights to the quarterly VoTE: IoT survey of IT professionals, IoT vendors and service providers get the 360-degree view they need of the roles OT and IT play in enterprise IoT budget and deployment plans, as well as a full view into the market disruption and major opportunities for vendors and businesses.” 

OT vs. IT on IoT Projects 
Research shows that IT and OT personnel are not well aligned on IoT initiatives, and they need to cross that divide for those enterprise IoT projects to prove viable. According to the survey, only one-third of OT respondents said they ‘cooperate closely with IT’ on IoT projects from conception to operations. While a relatively small group of respondents said they were in ‘active conflict’ with IT over IoT, OT professionals are four times more likely to characterize their relationship with IT that way.

More than half of the OT survey respondents currently deploy IoT within their organization, and 44 percent have successfully moved those projects from proof of concept to full-scale deployment.

About Voice of the Enterprise (VotE): IoT, OT Stakeholder Perspective 
Published twice a year, Voice of the Enterprise: IoT, OT Stakeholder Perspective provides in-depth customer data and analysis derived from more than 800 web-based surveys with operations technology (OT) professionals and practitioners.


Ken Briodagh is a writer and editor with more than a decade of experience under his belt. He is in love with technology and if he had his druthers would beta test everything from shoe phones to flying cars.

Edited by Ken Briodagh

Editorial Director

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