Smart Factories FEATURE NEWS

AER Manufacturing Partners with Mize Warranty Software to Optimize Warranty Management

By Ken Briodagh July 28, 2017

In a recent release, Mize and AER Manufacturing have announced that AER has selected Mize Warranty Software to optimize their Warranty Management.

AER Manufacturing is a world leader in the engine remanufacturing industry for more than 70 years. AER builds engines to Original Equipment Manufacturers' (OEM) demanding specifications and now remanufactures engines for World leading OEMs including Ford Motor Company, General Motors, Chrysler, Nissan, Subaru, and Volvo.

"AER has a rich tradition of quality products and exceptional service. AER is absolutely committed to continuously improving its products, so we can meet and exceed our customers' expectations in terms of quality, cost and delivery." said Robert G. McGraw, CEO, AER Manufacturing, "Our customers will find another facet of our reliability and devotion to quality and customer satisfaction through our warranty department."

AER Manufacturing provides engines and component parts to OEM. AER offers Warranty, No risk cores, and Support on the remanufactured engines and components. Mize Warranty Lifecycle Management helps companies to streamline the entire Warranty Lifecycle including Pre-Delivery Inspections (PDI), Registrations, Warranty Claims, Parts Returns, Supplier Recovery and Warranty Analysis. Mize CX Connect provides a seamless integration between Mize Cloud-based warranty system and ERP or other enterprise business systems.

"We are excited that AER Manufacturing has selected Mize Warranty software to improve customer service and product quality while reducing the warranty costs," said Ashok Kartham, CEO, Mize, "By leveraging our Warranty cloud solutions, manufacturers such as AER can cost effectively connect customers, dealers, and OEMs to streamline end-to-end warranty processes."

Mize Warranty Software will enable AER dealers and customers to register engines, track warranty, submit warranty claims, perform inspections, and manage returns. AER Warranty department can now process warranty claims more efficiently, track and manage warranty costs and perform the quality analysis.

Edited by Ken Briodagh

Editorial Director

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