The City of Griffin, Georgia recently selected Efacec ACS (News - Alert), a provider of smart grid solutions to the global electric power industry, for its PRISM Real-time Outage Management System.
Built on a real-time SCADA platform, the outage management solution will help Griffin to handle data faster and more efficiently than traditional methods.
"We were looking for a way to provide enhanced outage response and service to our customers," said Kim Morton, Operations Coordinator for the City of Griffin, in a statement. "The PRISM OMS and IVR will seamlessly merge with the existing Efacec ACS PRISM SCADA System. This fully integrated solution means that Griffin can better respond to outages and to customer calls without having to manage separate systems."
Officials said that PRISM Real-Time OMS will also improve procedures and tracking capabilities, and incorporate mapping and visualization tools to meet the complex needs involved in utility outage management.
The OMS solution consists of DASmap, a distribution network editing tool, which allows a common source model and database to be used for SCADA, DMS and OMS functions.
"We are excited to add the City of Griffin to our growing OMS user community," said Efacec ACS CEO, Jose Barbosa. "The Efacec ACS solution will empower Griffin operations with a new level of visual tools and real-time data to allow the City to provide improved responsiveness throughout the outage management process."
OMS also features single sign-on to corporate active directory, ticket/call management, work order management, crew assignment, prediction engine, browser-based GUI, reporter w/indices calculations, an interactive voice response interface and CIS interface.
In related TMC (News - Alert) news, Efacec has been selected to deliver a new PRISM SCADA system to Moon Lake Electric Association.
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Edited by Braden Becker