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The Industrial Internet of Things FEATURE NEWS

Carrier and AT&T Announce Collaboration on Digital Service Offering

By Ken Briodagh February 22, 2017

AT&T and Carrier, part of UTC Climate, Controls & Security, a unit of United Technologies, have announced the integration of AT&T wireless connectivity with commercial HVAC equipment that uses Carrier SMART Service, a remote connectivity and analytics solution. This offering uses the AT&T network to help collect and analyze chiller operating performance to deliver pre-emptive service solutions.

The data collected through these systems will help users find operating trends and a more complete understanding of the health of the chiller. Depending on the results, Carrier SMART Service will be able to provide recommendations for service, repairs or system modifications.  This collaboration will provide facility managers the capability to make more informed maintenance decisions so that service and repairs are only performed when needed – often before an issue arises.

Carrier will use AT&T IoT to improve oversight of chiller energy and maintenance expenses through real-time access to data directly from the chiller.

“IoT technology optimizes equipment management,” said Chris Opie, Director, Marketing North America, Carrier Commercial Systems. “The secure AT&T network gives our customers valuable information. It helps them better manage their equipment and facility – saving them time and money, while delivering on our commitment to provide the most innovative and efficient service offerings.”

Carrier SMART Service is available in the United States with AQUAEDGE water-cooled chillers with product integrated controls.

“IoT solutions offer enhanced visibility and awareness, which can be a huge benefit for businesses.  Our work with Carrier will provide valuable insights that can help strengthen their customer relationships,” said Joe Mosele, VP, Internet of Things Solutions, AT&T.

To learn more about IoT’s potential to transform business, visit www.att.com/iot.

For more information on Carrier SMART Service, visit http://www.carrier.com/smartservice.




Edited by Alicia Young

Editorial Director

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