How IoT Is Transforming Business

By Special Guest
Donna Howard, Business Consultant
June 26, 2018

The Internet of Things is changing how we interact with the world around us in increasingly complex ways. On the personal side, IoT has changed how we interact with our data and profiles as we access them from different devices in different settings all of the time.

Its effect on the global population is becoming more apparent as the technology expands and influences parts of the world that previously did not have easy access to necessary equipment. Internet capable devices are giving us data that we can use to enhance experiences and improve upon usability. Our smartphones and our computers can now be accessed anywhere in the world at any time thanks to the Internet of Things.

What is truly remarkable, however, is how IoT is changing business and increasing efficiency across the board for operations of all sizes. The effect that the technology has on business is overwhelming and will completely flip traditional business models their heads. This is due, in part, to the wide array of technologies available for business and the services that they provide em masse. IoT allows for a number of devices and machines to be integrated with smart technology that overlays the products with network capabilities. We will explore how IoT is impacting business and the areas to watch for in the years to come.

Customer First
The most immediate and observable effect that the Internet of Things has on business is the mass integration of chatbots and other customer forward artificial intelligence. These technologies, in conjunction with the emergence of other technologies such as the blockchain, focus on customer satisfaction and provide business owners with a unique portal into the lives of their customers. Thanks to the revolving door of technology, chatbots have been used to synthesize data and pinpoint particular problems with any product or service that can be improved.

This is incredibly useful to business owners and managers everywhere as customer satisfaction is the only thing that really matters. Thanks to the Internet of Things, you can now have feedback given at any time during a service’s use or product’s operation.

The inclusion of artificial intelligence into business is a direct result of the Internet of Things and is being used expertly by customer relations managers everywhere. The technology provides managers with useful data and provides customers with immediate support so that they may use their products in a better way. As with any business, the customer is the most important part and The Internet of Things will ease the barrier between a business and its customers.

Operate Efficiently
Operations will also be heavily impacted as the devices of old will become new smart devices that can connect to the internet and communicate with each other. There will be intelligent conveyor belts and sorting machines that can help orchestrate large-scale automation and provide real-time feedback on operational efficiency.

This increases the amount of monitoring that can go on in any factory or large-scale operation. This helps to create a strong bond between an owner and their work. The increasing rate of adoption will increase output tremendously for all businesses and make each iteration of a product better.

There is no greater indicator of technological impact than the introductory plan for a fully automated Wendys that could start a trend of rapid adoption. Truly, IoT is about making vastly superior work environments that run smoothly and accurately. These innovations will make businesses run cheaply and, as a result, will expand the business landscape dramatically as inclusion will be inexpensive and manufacturing will become more practically feasible.

The Future Awaits
The Internet of Things is a complex web of networks that can improve our lives dramatically. It is an overarching goal of a completely connected world so that peoples of all nations might enjoy mass information and communication freely and equally. IoT will make businesses more customer focused and give them the ability to expand indefinitely without incurring egregious cost. The future lies ahead of us and IoT will take us to the new frontier.

About the author: Donna Howard is a business consultant working with high growth companies for their business development. She has worked with companies in scaling their business operations from Europe, Asia and Africa. You may connect with her on Twitter

Edited by Ken Briodagh
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