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Festival Foods Selects SmartSense for Food Safety

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SmartSense by Digi, a division of Digi International focused on Internet of Things (IoT)-based condition monitoring, recently announced that Festival Foods, one of Wisconsin’s largest privately-held grocers, has selected SmartSense for task management and continuous temperature monitoring across all its locations. The implementations are being made to help improve food quality and safety, increase employee efficiency and reduce inventory loss.

Festival Foods operates 32 locations and has more than 7,500 employees across Wisconsin.

“SmartSense is a proactive approach to equipment maintenance and food safety that gives us the operational oversight we need to improve our bottom line and serve our guests better than ever,” said Hsing-Yi Hsieh, director of food protection and regulatory affairs, Festival Foods. “Now, every store has real-time access to temperature and food safety data at the product level, and we’re able to get ahead of any potential issues well before they become a reality.”

SmartSense food safety solutions were selected for implementation across Festival Foods’ 32 locations after a 30-day pilot that included real-time, product-level monitoring in all refrigeration units, food temperature monitoring in deli sections and automated task management. In addition to helping guarantee food safety, the combination of continuous, accurate temperature readings and automated record-keeping will reportedly save thousands of dollars and employee hours per year by reducing lost inventory and manual tasks. In year two of the deployment, Festival Foods said it expects to realize a 300 percent return on its annual investment.

“So often in the food safety conversation we only hear about foodborne illness and potential contaminations, and while preventing those scenarios is paramount, there are also tremendous business benefits behind food safety solutions,” said Kevin C. Riley, President, IoT Solutions, Digi International. “Festival Foods recognized that in addition to helping guarantee compliance, they had an opportunity to reduce product loss and divert valuable man hours from tedious manual recordkeeping to tasks that more directly impact customer experience. They’ve already seen those results in their pilot and now that will spread across the Festival footprint.”


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Edited by Ken Briodagh

Editorial Director

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