An IoTOps Partnership: SecuriThings Partners with Convergint to Support its IoT Managed Service Centers


In tech, knowing about both ITOps and IoTOps, respectively, is important. ITOps staff are responsible for acquiring, configuring and maintaining both physical and virtual deployed components as part of managing an organization’s overall IT infrastructure. ITOps mitigate problems when major network incidents arise, configure networking functions, and so on.

IoTOps staff, on the other hand, manage IoT on a different scale. The scalability and physical accessibility of IoT deployments can create distinctly complicated challenges yet to be encountered in the ITOps space. The public accessibility and vulnerability of IoT devices unfortunately paint targets for cyber-attackers to shoot for. Approximately 46% of IoT security buyers already experience malicious disruptions, and managing IoT at scale should not be a liability. So, IoTOps reins in focus to reinforce IoT securities, as well as the operational management of always-on-and-operative IoT devices.

The short of it? IoTOps is a practice to operationally manage IoT devices securely via automation and consolidation to best define how organizations manage at scale.

So, where’s this taking us? You probably guessed it: IoTOps news. Last week, IoTOps solutions provider SecuriThings partnered with global systems integrator Convergint. Why? To launch a new, remote managed services offering designed to strengthen the securities of IoT devices so they consistently and securely perform over their lifecycles.

“Many organizations, especially in the current climate, simply don't have the internal resources to commit to adequately managing physical security assets they've invested so much in," said Roy Dagan, CEO of SecuriThings. "That's why we're so excited to be partnering with Convergint on what is an unprecedented managed services offering that enables Convergint customers to outsource an often stressful element of their physical security operations."

To kick off this partnership (and to further incentivize organizations to invest heavily in the fundamental operational and maintenance tasks of their physical security devices), SecuriThings and Convergint have established nine Convergint Service Centers around the world to ensure real-time data and remote automations support 24/7/365. This has been accomplished using the SecuriThings Managed Service Platform so these centers can perform critical maintenance via firmware upgrades, password rotations, detection of vulnerabilities and much more. Especially with devices on multiple sites, investments in IoTOps have reached a level of hyper-importance.

“Physical security devices have become increasingly IoT-enabled and IoT-integrated into the enterprise network,” said Joe Young, Vice President of Partner Development at Convergint. “IoT best practices, management and monitoring the health and wellness of these devices should not be overlooked. That’s why we are excited to be partnering with SecuriThings to incorporate their solution and enable the delivery of IoT managed services to our clients."

Edited by Alex Passett
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